Digital Signage: People Like Interactivity
Perhaps you have a friend like mine. It seems no matter what we do, whenever I’m over at his house, the TV is on. No one may be watching, but the set alternates between some talking head delivering the news and commercial blaring out their sales pitch. None the less, he still feels in control, and it’s that attribute that seems to be driving digital signage in the future.
According to the iSuppli forecasts, vendors of the touch screen technology stand to reap the rewards of this consumer love affair. Consider this: worldwide shipments of touch-screen modules will reach 341 million units in 2008, or about $3.4 billion in value. In five short years, global shipments of touch-screen display modules will more than double to 833 million units.
I’ve often compared and contrasted television and digital signage in this space, usually pointing out the benefits of the latter, such as its ability to reach audiences at the point of purchase when they’re actually looking to spend money. Sadly, however, digital signage has the potential to suffer from the same tune out factor my friend integrates into his normal TV viewing. Without the right messaging, its possible that digital signage will blend into the background and fail to connect with its audience at the most opportune moment.
Fortunately, good news is at hand literally. A recent forecast from market research firm iSuppli shows that by 2013 global shipments of touch-screen display modules are expected to double, or 833 million units. By way of comparison, in 2008 worldwide touch-screen module shipments will reach 341 million units, about $3.4 billion in value, according to the research organization. At symposium in Los Angeles last month put on by the Society for Information Display, nearly 60 companies promoted their particular touch-screen sensor technology.
For digital signage marketers, the message should be clear. Millions of people are demonstrating by their technology spending they like to reach out, touch a screen and be in control. In a digital signage context, that means increasingly that networked flat panel monitors used to playback linear digital signage content that is, event after event after event- will begin to look dated as the technological milieu transitions to a state where touchscreen control is commonplace.
The significance of the iSuppli data is that it quantifies something we all intuitively know. People like to touch screens, interact with technology and get what they want. Look at the incredible success Apple Computers has had with the iPod, the iPhone and the iPod Touch. Those products have hit a nerve with the public. Simply touch a screen, interact with the interface and satisfy a desire.
Even the monolith of linear program presentation the television industry- has been forced by technology to re-evaluate its business model and begin making the transition from so-called appointment TV to the anything, anytime model of video-on-demand. Spurred by DVRs, VOD, pay-per-view, IPTV, and cable television, those whose business it is to generate revenue from commercial television sales are working hard to develop a business model that makes the most sense. While all of the details are being hammered out on a daily basis with each new media sale, its safe to say the future of TV will be built on interactivity.
To compete in the battle to influence the buying decisions of consumers, digital signage content producers soon will be forced to incorporate interactivity into their presentations just to stay competitive. Thats not to say all digital signage content must give consumers control over whats being presented. However, its hard to imagine a digital signage future in which interactive hybrid digital signs arent at the least added to the mix, delivering the interactive control over what consumers access.
Simply put, to compete in the battle to influence the buying decisions of consumers, digital signage content producers will soon be forced to incorporate interactivity into their presentations just to stay competitive.
Tags: Business, Marketing, Marketing, rent, video

