When the weather turns cold isn’t the time to get a furnace cleaned and serviced. Unfortunately, sometimes homeowners forget this essential maintenance until Old Man Winter blows into town. Whatever the time, a homeowner can get good service by following furnace repair recommendations from consumer groups.
Consumer protection organizations such as the Better Business Bureau offer several tips for choosing a reputable and qualified furnace repair service.
For starters, always refuse any telephone solicitation that promises to clean or maintain your home furnace for free. Often these calls are nothing more than a way to get a con man into the home to bilk the homeowner for bogus repairs. In addition, sometimes these air conditioner companies are actually fronts for professional burglars who use them to find out how to re-enter the home and steal valuables.
Also beware of anyone who’s going door to door, offering to clean furnace ducts using a “shop-vac” type of machine. No ordinary vacuum cleaner has sufficient power to remove all the dust and dirt from heating ducts. Often a steam-cleaning process or a high-volume vacuum machine is required for proper maintenance.
Don’t be fooled into hiring a company because its “inspector” says the home heating system poses a serious health hazard. If someone gives you this kind of report, ask for a written copy of the report and the consult with the local utility service.
Get at least three estimates in writing from other heating service companies if a service technician tells you the furnace needs replacement or major repair. Be sure that each written report includes complete listings of what’s wrong with the furnace and what it will take to fix or replace it, especially the total price with all service charges, fees and labor. Also ask for the energy efficiency rating on a new unit, if required.
The best way to avoid getting scammed in home heating is to keep up with furnace maintenance. Homeowners can clean the air return vents themselves with a vacuum cleaner. Also, changing the filter regularly, at least once a month especially in winter, will help keep the furnace working well.
If it turns out that the furnace really does need repair or replacement, check the original warranty to determine whether repairs are covered. Some warranties require that the furnace receive annual maintenance in order to keep the warranty valid. If you must buy a new furnace, don’t choose a unit that’s too big for your household needs. You’ll only waste money.
Furthermore, get the home furnace serviced annually, whether it’s gas, oil or electric.
If you don’t have an annual service contract with a reputable home maintenance and repair company, ask for recommendations from neighbors, family members or co-workers. Then check out their recommendations with local authorities such as the Better Business Bureau or even the public records of small claims court. One woman who served as a bailiff in local courts once hired a heating repair service because, as she told them later, “you’re the only company who’s never been through our court.”
Ask specific questions when choosing a repair firm. Know the make, model and year of the furnace so that you can ask something like “How much would you charge to repair a 2006 Trane heat pump, including any service charges, parts, labor and other fees?” Reputable companies should be able to give you an answer quickly. Be wary of those that can’t or won’t.
Heeding these furnace repair recommendations will keep you warm and happy when it’s cold outside.
Air conditioner Toronto provider that sells, installs and services heating and air conditioning Toronto products.